Privacy Policy

Welcome to the Spintastic privacy policy. This page explains how we collect, use and protect the personal information you provide when you register an account, play games or use our services. We take user privacy seriously and aim to be clear about what we hold, why we hold it and how you can manage your information.

Types of data we collect

Personal data

We collect information you give us when you create an account or contact support. This typically includes name, date of birth, email address, postal address and copies of identity documents when required for verification.

Technical data

We collect device and technical details such as IP address, browser type, operating system, device identifiers and log data. This helps us keep the service secure and working correctly.

Transactional data

When you make deposits, withdrawals or wagers we record payment details, transaction amounts, timestamps and game activity. We retain transaction records to process payments, handle disputes and meet our record-keeping obligations.

How we use your information

We use personal and technical data to create and manage your account, verify identity, process payments, respond to enquiries and detect or prevent fraud. Data is also used to comply with legal and regulatory obligations and to improve the service, for example by diagnosing technical issues.

Data protection practices

We store data on secure systems and restrict access to authorised personnel only. Appropriate organisational and technical safeguards are applied, such as access controls and encryption where suitable. We regularly review our security practices to help protect information from unauthorised access.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, keep you logged in and analyse usage patterns. Some cookies are essential for service functionality; others are used for analytics and to deliver relevant content. You can manage cookie settings in your browser or via available opt-out tools from third parties.

Information sharing and third parties

We share data with service providers who act on our behalf, including payment processors, identity-verification providers and hosting partners. We may also disclose information if required by law or to protect our rights. Any third party we use is contractually required to protect your information and only process it for the purposes we specify.

User rights

You have the right to request access to the personal information we hold about you, ask for correction of inaccurate data and request deletion where we are not required to retain records by law. You may also object to certain processing activities and request data portability where applicable.

Access, correction and deletion

To exercise your rights or update your details, contact our support team at [email protected]. We will respond within a reasonable timeframe and may request proof of identity before making changes to protect your account.

Privacy policy updates

We may update this privacy policy from time to time. When we do, we will publish the revised version on this page and indicate the date of the change. Continued use of the service after an update will indicate acceptance of the revised terms. If you have questions about how Spintastic or Spin Tastic handles data, please contact [email protected].