Contact Us
If you need help with questions, account-related issues, technical problems or general feedback our support team is available to assist. Contact the team for help with historic account records, verification guidance, payment queries or site access. We aim to respond promptly to enquiries and can direct you to the right team for complaints, documentation or partner requests. Support is available weekdays and weekends depending on the topic.
| Department | Contact |
|---|---|
| Customer support (email) | [email protected] |
| General enquiries | [email protected] |
| Affiliate enquiries | [email protected] |
| Phone | +44 20 7946 0832 |
| Working hours | Mon-Fri, 09:00-18:00 |
Historically there was a welcome offer and common European payment methods such as PayPal, Neteller and Skrill were listed, but these details are not current.
About Spintastic
Spintastic was a Malta-associated, slots-focused online casino launched in 2017 and reported inactive since 31 August 2018. Spin Tastic historically offered NetEnt and Novomatic titles such as Starburst and Gonzo’s Quest. No current UK licence or live service is in place and the site does not accept UK players.
Support via Email
Email is our preferred contact method for detailed requests, account issues, or when you need to send documents. Please include a clear subject line, your full name and up-to-date contact details to avoid delays. For account queries use [email protected], include any reference numbers and attach relevant screenshots or PDFs so we can respond quickly and accurately.
Contact Form
Name Email Message Send messageResponse Time
Spintastic customer support aims to respond quickly. Most enquiries are answered within one business day, while more complex cases, such as identity checks or payment investigations, may take longer depending on their nature and the information required. At Spin Tastic we will keep you informed of progress and provide an estimated timescale when a query needs additional review.
Feedback
Spintastic welcomes your feedback, suggestions and ideas to improve our website. Tell us about any issues, features you'd like to see or ways we can make navigation and promotions clearer. Every comment is reviewed carefully by our team and used to improve the service and user experience at Spin Tastic, so please get in touch and help us make the site better for everyone.